• Manage a caseload of medium to high-risk clients who are fleeing or suffering domestic abuse or Harmful Practices.
• Offer support advice and guidance to survivors by phone/email/face to face (subject to Covid-19 restrictions)
• Complete CAADA-RISK based assessments, focussing on individual support and safety plans
• Assess risk and support needs of clients and make appropriate referrals to health, welfare, benefits, housing, legal and other services
• Attend court, advocating on client’s behalf, advising on all aspects of family /criminal justice system and their legal rights
• Attend Child Protection and MARAC meetings as required
• Maintain accurate and confidential case management records
• Facilitate appropriate safeguarding referrals and keep other agencies informed about important changes in a client’s situation within agreed protocols and policies
• Work with the ISVA team to promote and develop the service in accordance with
• EKRCC’s policies and ethos and liaise with other agencies as appropriate
• Maintain up to date knowledge on issues relevant to survivors of sexual/domestic violence
• Represent EKRCC at relevant multi-agency meetings and forums as necessary and in discussion with the ISVA Team and other EKRCC services
• Maintain the profile of EKRCC and contribute to the organisation’s marketing and profile
• Support with institutional advocacy to relevant agencies
• Take responsibility for lead area(s) of work: looking at in best practice within the team/ organisation, linking with relevant agencies and undertaking additional training to support this piece work

Essential Criteria Assessed by

• A strong track record of working with vulnerable or traumatised individuals
• Extensive knowledge of the issues relating to domestic violence including the barriers survivors face in accessing services and how to address these
• Experience of managing complex multiple caseloads
• A working knowledge of Harmful Practices (forced marriage, dowry conflict, honour abuse, disownment, FGM and abuse based on faith and belief)
• Experience of carrying out risk assessments, safety and support planning
• Experience of working in multi-agency settings including statutory and voluntary services, with an ongoing commitment to partnership working
• Experience of maintaining confidential case files, founded in a working understanding of data protection and confidential working practices
• Proficient in software packages e.g., Office
• CAADA/Safe Lives or DAPA qualification or equivalent
• Full driving licence essential

This post requires completion of accredited training which takes place in Manchester over a 6 month period. The training is with the Lime Culture ISVA development programme.

This post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.